Last updated: 【9 April 2025】
Effective date: 【9 April 2025】
Welcome to【TotalEnergies in China】（https://corporate.totalenergies.cn/，hereinafter referred to as "this website"）.【TotalEnergies (China) Investment Co., Ltd. and its affiliates】（hereinafter referred to as "we"）understand the importance of personal information to you. We will strictly comply with legal and regulatory requirements, adhere to the principles of legality, fairness, and necessity, and take appropriate security measures to ensure the safety and controllability of your personal information. This privacy policy ("this policy") aims to explain how we collect, use, process, transfer, disclose, or store (hereinafter referred to as "process") your personal information, how we protect your personal information, and the various options you have to manage your personal information. If you have any questions, comments, or suggestions, please contact us through the information provided in Article 8 below.
This privacy policy will help you understand the following:
- Definitions
- How we collect and use your personal information
- How we entrust processing, share, transfer, and publicly disclose your personal information
- How we store and protect your personal information
- Your rights as the subject of personal information
- How we handle children's personal information
- Updates to this policy
- How to contact us
We firmly believe that handling and protecting personal information appropriately is our social responsibility. We will make every effort to process and protect your personal information using industry-standard security measures. Please read and understand this policy carefully before using our services, especially the terms marked in bold or underlined. If you choose to use or continue using our services, it means that you fully understand the entire content of this policy and agree that we may collect, store, use, process, transfer, provide, disclose, and delete your personal information in accordance with this policy. If you do not agree with this policy or any part of it, please immediately stop using our services.
- Definitions
"Personal information" refers to various information recorded electronically or by other means that is related to an identified or identifiable natural person, excluding information that has been anonymized.
"Sensitive personal information" refers to personal information that, if leaked or illegally used, could easily lead to infringement of a natural person's dignity or harm to personal or property safety. This includes information such as biometric data, religious beliefs, specific identities, medical health, financial accounts, and tracking data, as well as personal information of minors under the age of fourteen. In this privacy policy, we will highlight sensitive personal information in bold and underline to draw your attention.
- How We Collect and Use Your Personal Information
This website is primarily used to publish and display 【TotalEnergies' business and company commercial news】. We will only collect and use very limited information that cannot identify specific individuals based on the following scenarios:
2.1. Website Search
When you use the search function on this website, your browser will record your search terms to match and display search results and content for you. These records will only be retained in your browser; we will not collect or store your search records.
2.2. Cookies and Similar Technologies
(1) What are Cookies
We use Cookies, log files, pixel tags, web beacons, scripts, electronic tags, device IDs, and similar files or technologies (hereinafter referred to as "Cookies") to collect and store information about your device and website usage. Cookies are text files containing a small amount of information that is downloaded to your browser or device when you visit certain websites. Each time you visit these original websites, the Cookies are sent back to these websites or to another website that recognizes the Cookies. Cookies are widely used to make websites work or work more efficiently, as well as to provide information about website usage.
Cookies have various functions, such as providing you with efficient page browsing experiences, remembering your preferences, and improving the overall user experience. For example, Cookies can tell us whether you have used this website before or if you are a new user. The retention duration of Cookies on your device varies. Some Cookies are "session Cookies," which only exist while your browser or application is open. Once you close the browser or application, they are automatically deleted. Other Cookies are "persistent Cookies," which remain even after you close your browser or application. When you reopen and use the service again, these Cookies can recognize your device.
(2) Cookies Deployed on This Website
Technical and functional Cookies:
Type of Cookies | Name of Cookies | Purpose of the Cookies | Cookies and Cookies Provider Privacy Links | Length |
Technical and functional cookies | utag_main, utag_main_, tealium_segmen t, utag_env_ CONSENTMGR | To record the user's consent for the use of their personal data, by category of cookies. Block or allow based on consent the triggering of features that involve personal data. | 13 months | |
Technical and functional cookies | JSESSIONID | User session identification on the Digital Asset Management, only for site contributors. | Session duration | |
Technical and functional cookies | x-wedia-api-token | Session identification by the Digital Asset Management API, only for site contributors. | Session duration | |
Technical and functional cookies | _GRECAPTCHA | Securing forms against spam and bots, by an invisible captcha. | 6 months |
Client Side Cookies :
Type of Cookies | Name of Cookies | Purpose of the Cookies | Cookies and Cookies Provider Privacy Links | Length |
Statistical cookies | atuserid | Visitor ID Cookie client-side (takes precedence over server-side) for Web analytics. | 13 months | |
Statistical cookies | Atauthority | allows the storage/recording of visitor consent | 13 months | |
Statistical cookies | Idirxvr | Historical visitor ID (backup server-side visitor ID cookie) | 13 months | |
Statistical cookies | Atidx | Secured visitor ID (backup server-side visitor ID cookie) | 13 months | |
Statistical cookies | Atid | Main visitor ID (backup server-side visitor ID cookie) | 13 months | |
Statistical cookies | Atreman | Keeps a prior attribution campaign in memory | 30 days | |
Statistical cookies | Atsession | List of new campaigns encountered during a visit, in order to avoid measuring the same campaign several times | 30 days | |
Statistical cookies | _pcid | Visitor ID | 13 months | |
Statistical cookies | _pctx | Allows for the sharing of contextual information between different Piano SDKs | 13 months | |
Statistical cookies | _pprv | Consent Mode persistence | 13 months |
Server Side Cookies :
Type of Cookies | Name of Cookies | Purpose of the Cookies | Cookies and Cookies Provider Privacy Links | Length |
Statistical cookies | idrxvr | Legacy Server Side Visitor ID | 13 months | |
Statistical cookies | atidx | Server Side Visitor ID | 13 months | |
Statistical cookies | atid | Main Server Side Visitor ID | 13 months |
(3) How to Control or Delete Cookies
You have the right to choose whether to accept Cookies. To opt-in or opt-out of Cookies, you can manage them by clicking on the "Cookies" section at the bottom of this website's page. However, please note that if you choose to refuse the installation of Cookies, you may not be able to use the full functionality of this website.
You can update your preferences at any time—most devices (such as when using mobile applications) and browsers (such as when using web applications and pages) allow you to change Cookie settings. These settings are usually found in the "Options" or "Preferences" menu of your browser. Below are specific guidelines for controlling or deleting Cookies.
- How to Delete Cookie Files Installed on Your Computer
- Start your workstation;
- Select the C:\ "Windows file";
- Open the file named "Temporary Internet Files";
- Select all files (CTRL + A);
- Choose the "Delete" option.
- How to Set Your Browser to Refuse or Be Notified of New Cookie Installations?
- Using Internet Explorer 5 (Microsoft): In the drop-down menu, select "Tools," "Internet Options," "Security," "Custom Level," click "Allow Cookies that are stored on your computer," and choose the "Prompt" or "Disable" options to refuse all Cookies.
- Using Internet Explorer 6, 7, or 8 (Microsoft): Click "Tools," "Internet Options," and "Privacy," then click the security level you want to apply.
- Using Firefox: Click "Tools" and "Options." In the "Privacy" section, uncheck the "Accept Cookies" checkbox.
- Using Google Chrome: Click "Customize and control Google Chrome," then click "Settings." In the "Privacy" section, click "Content settings," and check "Block third-party Cookies and site data."
- How We Entrust Processing, Share, Transfer, and Publicly Disclose Your Personal Information
3.1. Entrusted Processing
For the purposes described in this privacy policy, we may entrust third-party service providers within our authorized scope to provide services, mainly including software technology service providers, website/system server hosting service providers, and data statistical analysis service providers.
For companies, organizations, and individuals that we entrust to process personal information, we will enter into written agreements with them to specify the purposes of processing, processing methods, types of personal information, protection measures, and the rights and obligations of both parties. We will also supervise their personal information processing activities.
3.2. Sharing
We will not share your personal information with any company, organization, or individual, except in the following cases:
(1) With your separate consent;
(2) When required by law or administrative, judicial authorities, we may provide your personal information to government departments to fulfill our legal obligations.
3.3. Transfer
We will not transfer your personal information to any company, organization, or individual, except in the following cases:
(1) With your separate consent;
(2) In the event of mergers, divisions, etc., if personal information transfer is involved, we will inform you of the name and contact information of the new company holding your personal information and require that company to fulfill the obligations of a personal information processor, ensuring that the protection of your personal information is not less than that stipulated in this policy. If the recipient changes the original processing purpose or method, we will require them to obtain your consent again.
3.4. Public Disclosure
We guarantee not to publicly disclose your personal information, except in the following cases:
(1) With your separate consent;
(2) When required by law, legal procedures, litigation, or mandatory requests from government authorities, we may publicly disclose your personal information.
- How We Store and Protect Your Personal Information
4.1. Storage Location of Personal Information
For the purpose of unified global information system resource management, this website is deployed, operated, maintained, and managed by relevant teams located abroad. Therefore, the information generated during your access and use of this website will be stored abroad. 【Acquia Cloud Site Factory】 in 【Frankfurt, Germany]】("overseas recipient," contact information: 【+1 617-588-960】) will only collect, use, transfer, store, and delete your personal information abroad for the purposes described in this privacy policy. Additionally, the overseas recipient has deployed third-party Cookies on this website, which will process your information abroad. For specific details on how these third-party Cookies process information, please refer to Section 2.2 "Cookies and Similar Technologies."
If you wish to exercise your personal information rights with the overseas recipient, please contact us at 【[email protected]】, and we will coordinate with the overseas recipient to respond to your rights request.
4.2. Retention Period of Personal Information
We will only retain your information for the time reasonably necessary for the purposes described in this privacy policy. The main criteria we use to determine the retention period of personal information include compliance with applicable laws and regulations regarding information retention; ensuring the security and quality of the services we provide to you; and meeting financial, audit, dispute resolution, and other related needs. After the retention period has expired, we will delete or anonymize your personal information in accordance with applicable laws.
4.3. Security Protection of Personal Information
We respect and protect your personal information. Protecting the security of your personal information is an important goal for us when processing your personal information. We will collect, store, transfer, and use your personal information in accordance with this policy and any privacy policies that we may publish or update from time to time.
During the collection, storage, transfer, and other processing stages, we will use encryption, de-identification, or other necessary security technologies and procedures based on the purpose of use to protect your personal information, to prevent your personal information from being illegally disclosed or accessed, used, modified, damaged, or publicly disclosed without authorization.
The internet environment is not absolutely secure, and you fully understand the risks associated with the internet. In the event of a personal information security incident, we will promptly inform you of the basic situation of the security incident, possible impacts, measures taken or to be taken, and report the handling of the security incident in accordance with applicable laws and regulations.
- Your Rights as the Subject of Personal Information
You have the legal rights to access, copy, transfer, correct, supplement, delete, restrict the processing of personal information, withdraw consent, request explanations, and other related personal information rights as stipulated by laws and regulations. For information collected through Cookies, you can refer to the content in "How to Control or Delete Cookies" to manage your information.
You can also contact us through the contact information provided in this privacy policy. We will respond within 15 working days after receiving your feedback. To ensure security, you may need to provide a written request or prove your identity in other ways. We may first require you to verify your identity before processing your request.
- How We Handle Children's Personal Information
This website is intended for adults, and we do not have the capability to identify the age of visitors and users, nor do we actively collect personal information from minors directly. If we discover that we have collected personal information from minors without verifiable parental consent, we will endeavor to delete the relevant data as soon as possible. If a guardian discovers that we have collected personal information from a minor without their consent, please contact us using the contact information provided in this policy, and we will endeavor to delete the relevant data as soon as possible.
- Updates to This Policy
This privacy policy is updated on the date indicated at the top of the page to reflect changes in national laws and regulations and adjustments to our services. When applicable legal policies change, or when there are significant changes to our product or service functions, we may update our privacy policy from time to time and notify you by publishing the updated version of the privacy policy online, indicating the most recent update date at the top of the privacy policy. However, without your explicit consent, we will not reduce the rights you are entitled to under this privacy policy.
For significant changes to this privacy policy, we will provide prominent notice and explain the significant changes to you. If you continue to use our products or services after the updated privacy policy takes effect, the updated policy will bind both you and us.
- How to Contact Us
If you have any questions, comments, or suggestions about this privacy policy, or if you wish to exercise your personal information rights listed in Section 5 above, you can contact TotalEnergies using the following contact information. We will respond to your request within 15 working days and handle your request in accordance with this privacy policy and applicable laws and regulations.
Please send an email to [email protected]
or send your request to:
TotalEnergies (China) Investment Co., Ltd.
30/F Tower 3, No. 77 Jianguo Rd, Chaoyang District, Beijing
Postal Code 100025